Shipping policy

Shipping Policy

This website and online store are operated by Pierson Creative Group LLC under the Future Form brand.

Customer support:
support@futureform.store

Digital Products

Future Form currently sells digital fitness, wellness, habit-building, and educational resources.

Digital products are delivered electronically to the email address used at checkout. No physical item is shipped for digital product purchases.

After completing your purchase, you should receive your digital download link, file, or access instructions by email through the store’s digital delivery setup.

Please make sure the email address entered at checkout is accurate and accessible.

If you do not see your digital delivery email, please check your spam, promotions, junk, or other filtered email folders before contacting support.

Digital Delivery Issues

If you have trouble accessing a digital product, contact:

support@futureform.store

Please include:

- Your order number
- The email address used at checkout
- The product name
- A short explanation of the issue

We will make reasonable efforts to help you access your purchased digital product.

No Physical Shipping for Digital Products

Digital products do not require shipping, do not include a tracking number, and are not delivered by mail or package carrier.

You will not receive a physical product unless the item purchased is clearly described as apparel, merchandise, or another physical product.

Physical Products and Apparel

Future Form may offer branded apparel or physical merchandise in the future.

Shipping times, carriers, production times, tracking availability, and delivery estimates for physical products may vary depending on the product, fulfillment provider, destination, and shipping method selected at checkout.

If physical products are offered, the product page or checkout may provide additional shipping information when available.

Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, holidays, high order volume, customs, fulfillment provider delays, or other factors outside our control.

Tracking

Tracking information applies only to physical products when tracking is available.

Digital products do not include tracking because they are delivered electronically.

Incorrect Email or Shipping Information

Customers are responsible for entering accurate checkout information.

For digital products, this includes the correct email address.

For physical products, this includes the correct shipping address.

If you notice an error after placing an order, contact support@futureform.store as soon as possible. We cannot guarantee that changes can be made after an order is placed, delivered electronically, sent to production, fulfilled, or shipped.

Lost, Delayed, or Returned Physical Shipments

For future physical products, Future Form is not responsible for carrier delays, incorrect addresses entered by the customer, failed delivery attempts, or packages marked as delivered by the carrier.

If a physical shipment is returned, lost, delayed, or damaged, contact support@futureform.store with your order number and details so we can review the issue.

International Shipping

Future Form may limit physical product shipping by location. International shipping availability, customs duties, import taxes, fees, and delivery timelines may vary by destination.

Customers are responsible for any customs duties, import taxes, or fees required by their country unless otherwise stated at checkout.

Policy Updates

Future Form may update this Shipping Policy from time to time as products, fulfillment methods, carriers, or delivery options change.